Your staffing levels are important to the execution of your strategies and delivery of services but often these can get out of balance over time. CMPG can help you take a look at how your staffing compares to peer companies and market leaders.
Understanding how productivity can improve through strategic staffing, automation, process improvement and other methods is important to managing your bank’s staffing and employee expenses. Our analysis focuses in on these main areas:
Corporate staffing - Determining competitive staffing levels for core functions and departments like IT, marketing, HR, administration, risk and compliance, etc.
Branch staffing - Determining appropriate and competitive levels of staffing based on performance goals and activity/transaction metrics.
Workflow productivity - Key productivity measures like the cost to originate a loan, or the cost to open an account can show you how to improve your business and banking processes in tangible ways.
Take a look at your expenses through our eyes and we will help you see where there are opportunities for reductions and streamlining, without negatively impacting your strategic goals. Improving non-interest expenses contributes to a strong ROA and Efficiency Ratio.
Expanding and protecting revenues are key to continuing your independence and success as a community, regional or commercial bank. CMPG helps you perform an introspective view of the revenue drivers today, and where those revenue streams will be challenged in the future.
We can help benchmark your current technology and put you into position to be successful by helping you manage costs and the service performance of your vendors and technology providers.
CMPG has extensive experience working with clients helping evaluate and rebuild process flows and the use of automation to streamline and overhaul the operations areas.